MARKET STREET INN

user experience | ui design | web design | branding

drinks and bartender
bar sign

OVERVIEW

Market Street Inn is a bar and restaurant located in downtown Salisbury, MD. Their business is most known for their innovative upside down burger, signature cocktails, and live entertainment.

THE PROBLEM

Customers have complained about the user experience and functionality of Market Street Inn's website. They are also upset about not being able to book a reservation online seamlessly.

green drinks

GOALS

1. Convey that there are 2 sides of the restaurant and bar, fostering different crowds.
2. Improve the user experience of the website.
3. Make it easy for customers to book reservations online.

TARGET AUDIENCE

Restaurant Side

people holding wine glasses

TARGET AUDIENCE

Bar Side

ROLES

I served as the UX/UI Designer on the project. Collaboration between the Creative Director, Cinematographer, Photographer, Graphic Designer, Interns and I brought the website to life.

waiter bartender icon

IDEATION

My team's first thought was to do research on opposite things that work well together, just like the bar & restaurant. After a long brainstorming session, we finally settled on a Dr. Jekyll & Mr. Hyde vibe. In this case, the waiters and bartenders work in conjunction to provide an insane experience for their customers.

WIREFRAMING

My team had weekly meetings with the owners of Market Street Inn to track progress and suggest edits. We tested different styles of media throughout the site (motion, video, imagery, etc.) to gauge people's reactions. Brand colors and fonts were bold and we used a humorous tone of voice to convey. the liveliness of the establishment. There were several revision rounds.

DESIGN

The finished project is a user friendly, attractive webpage that drives significantly more traffic. Check it out.

market street inn ui mockup
owners of market street inn

RESULTS

The website was completed in a 3-month timespan. Engagement went up by 61% due to the rebrand. Every day, the owners of Market Street Inn were bombarded with compliments about the new, innovative experience.

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